Event Delivery Officer
Event Delivery Officer
Job title: Event Delivery Officer
Location: London Location & Remote

Full job description:

Job Title: Event Delivery Officer
Part-Time: 3 Days a Week –
Salary: 28K (pro-rata)
Location: Location or Remote
Reports to: CEO and Heads of Operations, Product & Marketing

Overview

At Make Believe, we believe the magic of performance has the power to educate, inspire, and bring communities together. Our events – ranging from day camps and workshops to full-scale productions – are the heart of our mission. We’re seeking an organised, creative, and proactive Event Delivery Officer to help bring these experiences to life. If you’re driven by logistics, love seeing smiles light up faces, and thrive in a collaborative environment, this role is for you.

As our Event Delivery Officer (3 days per week), you’ll:

  • Project-manage and deliver Make Believe events, productions, and initiatives – across local and national programmes
  • Coordinate with internal teams (Product, Operations, Marketing) and partners to ensure seamless event delivery
  • Draft and maintain event timelines, critical paths, and checklists
  • Book venues, suppliers, staff, and manage all logistical arrangements
  • Recruit staff for events, including chaperones and technical specialists where required
  • Monitor and report on event budgets, ensuring costs stay within limits without compromising quality
  • Support marketing activities pre- and post-event to maximise community engagement
  • Manage vendor relationships, ensuring smooth communication and delivery
  • Oversee on-site logistics: registration, setup, technical support, and breakdown
  • Collect participant and client feedback to continuously improve future events
  • Ensure full compliance with health, safety, and safeguarding standards
  • Suggest innovative ideas to enhance event formats, experiences, and professional delivery
  • Report event progress, metrics, and insights to head office and stakeholders
  • Train partners in the delivery of initiatives, ensuring consistency and quality of Make Believe experiences

What We’re Looking For – You’ll excel in this role if you have:

  • Proven experience in event coordination, production management, or logistics
  • Strong planning and organisational skills – able to juggle multiple projects simultaneously
  • Excellent communication and relationship management abilities
  • A creative, solution-focused mindset with a keen eye for detail
  • Budget awareness and the ability to deliver cost-effective event solutions
  • Familiarity with on-site event coordination and troubleshooting
  • A collaborative, flexible attitude and passion for the arts and youth development

Why Make Believe?

At Make Believe, every event is an opportunity to inspire and educate through creativity. You’ll work within a supportive, passionate team, reporting directly to our leadership and contributing to national growth. Your role will make a real impact – opening doors, building confidence, and creating life-changing moments for young people.

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