Make Believe Terms & Conditions

1. These Terms & Conditions apply to Make Believe courses given to students, applied for and consented to by the parent or guardian (referred to hereinafter as “student”). Changes to these Terms & Conditions require the written consent of Make Believe

2. Course times and fees are given in the prospectus. Payment/transfer of funds for the first month constitute acceptance of an application. Receipt of the application and any deposit or fees paid at the time of application will be confirmed in writing along with all relevant course details

3. Fees are paid in advance on the first session of each month. The initial payment specified and all subsequent membership subscriptions must be paid in full to GoCardless. All subsequent membership subscriptions are payable at the beginning of the month to which they relate. If you fail to make a payment, our appointed finance company is authorised to act on our behalf in all respects relating to the recovery of any sums due from you and may recover the same in its own name. If the failure to pay is without good cause, and is not intended as notice of termination, our finance company is entitled to, and may charge you a £25 administration fee for dealing with the consequences of each default, which is a reasonable estimate of the administration costs which our finance company will incur. If charged, this sum will be added to your account/the next payment to be made

4. In the event of a student being absent, the full amount will still need to be paid. If a student is going away in the term period, a minimum of four weeks’ notice should be given and this will be deducted from your monthly fee. If it is a day less than a month of the required notice then you will still be liable for the payment

5. Courses take place once a week. The term dates for the following term will be made available for your viewing on our website; www.makebelievegroup.co.uk

6. Where a student is attending any course for the first time, they receive a free trial session. All Terms & Conditions must be signed on this session. However, the Terms & Conditions will not be activated until the first monthly payment is made

7. All students are signed up for three months; and payments are made monthly in advance via Direct Debit

8. Once the first payment is made the contract automatically continues

9. Make Believe requires one month’s notice for cancellation. In this situation the contract will expire on the last day of the notice period. Termination will only be accepted when received via our cancellation form. Please click here for the cancelation form.

10. Make Believe reserves the right to exclude students from lessons at its discretion

11. Make Believe reserves the right to make changes to the timetable and to the teaching staff

12. Make Believe reserves the right to use any personal data supplied within the company network (please visit our website to view our full data privacy policy on our website (www.makebelievegroup.co.uk)

13. Fees are reviewed annually

14. Make Believe reserves the right to alter the Terms & Conditions without prior notice. Your payment to Make Believe is a contractual acceptance of these Terms & Conditions. Up-to-date information can be found on our website

15. Make Believe reserve the right to use any photography and/or video footage of students taken for any marketing material throughout the network

16. Our Make Believe unique student Starter Pack is compulsory – students must purchase the Starter Pack priced at £29.50 on their first day of joining. The pack includes a Make Believe uniform and a branded water bottle

17. Students participate at their own risk and are obliged to inform Make Believe and its staff of any existing injuries or medical conditions

18. Students are obliged to take care of their own belongings. Make Believe can accept no liability for getting them lost or damaged

19. The liability of Make Believe and that of its staff is restricted to class time only and then only to gross negligence

 

Make Believe Code of Conduct (this must be followed by each student whilst in our care)

• We do not tolerate bullying and inappropriate language

• We request that no valuables be brought into any class as we do not take responsibility for items getting lost

• Students are not permitted to eat or drink in class (unless medically required). Water is permitted.

• We request that no mobile phones be used in class. In the case of an emergency, the Principal always has a contact telephone

• Chewing gum is not permitted

• Students must show teachers the utmost respect at all times

• Students must show their fellow students the utmost respect at all times

• Students must follow the teachers’ instructions at all times. Disruption, lack of respect or general misbehaviour in class will not be tolerated

 

Make Believe Holiday Programs/ Workshops/ Courses/ Activities/ Programs

Parents should contact their local Make Believe school to confirm if it is organising Workshops and/or Holiday Workshops/Camps.

Dates and times of Workshops and Holiday Workshops/Camps are released in advance on the Make Believe website.

From the date the initial payment is made, you have a seven (7) calendar day cancellation period to change your mind and cancel the students place on the Make Believe Holiday Workshops/Camps. Should this be the case, we will provide you with a refund.

If you cancel a Student’s place on a Holiday Workshop/Camp or Course outside of the Cancellation Period the total amount will be retained by Make Believe and you will be required to pay the balance of the fees for the Holiday Workshop/Camp or Course.

In the event of a student being absent from the Workshops and/or Holiday Workshops/Camps, the full amount will still need to be paid.

All Terms & Conditions are activated upon a payment being made

Make Believe reserves the right to exclude students from lessons at its discretion and all students are expected to follow the Make Believe Code Of Conduct (listed within our terms and conditions)

Make Believe reserves the right to make changes to the timetable and to the teaching staff the advertised programme or the programme delivery mechanism (for clarity this may mean that we switch to online zoom classes) in the event of illness or other circumstances beyond our control.

Where a session of a Make Believe Activity/ Holiday Workshop/Camp or Course has to be cancelled by Make Believe, Principals will give as much notice as possible. In the event of a last minute session cancellation, you will be notified by email, text message, a call to your mobile phone. Parents must ensure that they provide their Principal with up-to-date contact details.

In the event of a Make Believe Activity/ Holiday Workshop/Camp or Course being cancelled, Make Believe will provide substitute lessons where possible either at an alternative time, venue or online.  If no alternative can be offered, Make Believe will provide refunds for lessons that are unable to be fulfilled.

It is occasionally necessary to change the time and/or venue of a Make Believe Activity/ Holiday Workshop/Camp or Course session. This will only be done if absolutely necessary and Make Believe will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but unfortunately this cannot always be guaranteed.

Make Believe reserve the right to use any photography and/or video footage of students taken for any marketing material throughout the network

Students participate at their own risk and are obliged to inform Make Believe and its staff of any existing injuries or medical conditions

Students are obliged to take care of their own belongings. Make Believe can accept no liability for getting them lost or damaged

The liability of Make Believe and that of its staff is restricted to class time only and then only to gross negligence

 

Ticket Terms & Conditions 

All tickets remain the sole property of The Company. Tickets are non-transferable and must not be resold or transferred to any person or entity for commercial gain or otherwise (other than to a guest of the purchaser which is not transferred for commercial gain). If any tickets are resold or transferred (or are attempted to be resold or transferred) by anyone other than the official resellers of The Company, then the tickets will become void and the ticketholder will be a trespasser and may be refused entry to, or ejected from, the theatre. In such circumstances, The Company will not be under any obligation to offer a refund and such person may be liable to legal action.

The Company reserves the right to make alterations to the relevant theatre production without being obliged to refund monies or exchange tickets. Tickets cannot be refunded under any circumstances. If a performance is cancelled ticket holders will be offered alternative performances (subject to availability) up to the seat value on the ticket or a refund of the seat value. The Company will not be liable for any additional expenses incurred by customers of a cancelled performance. If a performance is cancelled and a new one is announced and a new date is made available, from the date when the new performance is announced, customers will have a cooling off period of 7 days from the date of the announcement to request a refund. After this 7-day cooling off period, no refunds will be issued under any circumstances.

Full price tickets may be exchanged at The Company’s discretion for an alternative performance up to 7 days prior to the performance time, subject to a per ticket administration fee. Any such administration fee will be notified to the purchaser prior to any exchange of tickets. It is not possible to exchange discounted tickets or tickets sold as a package. It is not possible to downgrade tickets.

Every member of the audience regardless of age, must be in possession of a valid ticket in order to gain entry to the theatre. Babies will not be admitted into the auditorium and children must be able to sit unaided in their own seat. In the interests of other customers, parents or guardians may be asked to remove noisy or disruptive children.

Ticket holders only have a right to a seat of the value corresponding to that stated on the ticket and The Company reserves the right to provide alternative seats to those stated on a ticket.

The purchaser agrees that by purchasing tickets, they have agreed to these terms and conditions on behalf of themselves and their guests and the purchaser shall at all times be responsible for their guests’ compliance with these terms and conditions.

Any comments or complaints regarding the view from a seat or the audibility of the performance should be made promptly to a member of theatre management before or during the performance.

The Company reserves the right to refuse admission in reasonable circumstances. Any customers who are intoxicated will be ejected from the theatre. In such circumstances no refunds of tickets will be given.

Mobile phones, pagers, digital watches, laser pens or any other electronic equipment should be disabled when inside the auditorium to avoid disturbing the cast and other customers.

Latecomers will only be admitted into the auditorium at a suitable break in the performance, but admission cannot always be guaranteed and exchanges or refunds for an alternative performance will not be permitted.

The use of photographic and any other recording equipment is strictly prohibited in the auditorium, The company reserves the right to delete unauthorised recordings and effect customers who are suspected of making recordings from the auditorium.

Customers may not bring food or drink into the building other than items purchased in the theatre. The Company reserves the right to refuse to serve alcohol to any customer that appears to be intoxicated.

Security searches may be conducted and The Company thanks customers in advance to their co-operation in helping us to ensure the safety of all customers.

Performances may be filmed or recorded on occasion by Make Believe. Ticketholders automatically consent to the filming or sound recording of themselves as audience members. If you have any objections to being filmed or recorded please contact a member of the Theatre management before the performance begins.

The Company does not accept responsibility for the loss or damage of any personal property or for any liability (to the fullest extent permitted by law).

Make Believe ‘Destination’ Resident Team Terms & Conditions 

What is the Resident Team?
The RT is made up of 65 students from across the network, who will be performing at the Hackney Empire with two other schools. All students audition to be a part of this and with the audition process taking place at Chobham Academy on 13th March 2022.

How do I sign up to audition?
To be part of the Destination 65 strong resident team, Make Believe students will have to be part of an audition process. You have to fill out a simple online application form. Please click here; https://www.makebelievegroup.co.uk/be-part-of-the-resident-team/ to enter your contact details.

Who can enter?
You must be a Make Believe student and between six and 18 years old.

What must I do during the audition?
All students will be required to sing a song (acapella) of their choosing. We also love to hear original songs. If you are singing a cover please stamp your personality on it.

What is the audition format?
After you complete your registration form online, you will be sent an email confirming your audition details, so please ensure you are aware of the date and time. During the audition you will be singing acapella to the senior creative team. If you are successful on the day of your audition you will perform in the live show on Sunday 16th July 2022 at the Hackney Empire.

How long should I allow for the auditions?
We advise you give yourself plenty of time to arrive. You should ideally aim to register with the Make Believe team 15minutes before your audition. We aim to give the results within half an hour of the end of the audition. But please be patient – the process could take longer.

Is there a deadline for entries for the auditions?
Auditions are for one day on Friday 11th March so we strongly advise that you enter as soon as possible to avoid disappointment.

How long should my audition piece be?
Prepare a song and learn a verse and chorus. First impressions count in this audition.

What do I need to bring to the audition?
Your acapella piece. That’s it! If successful at the audition, you will be part of a resident team that will perform at the Hackney Empire and also with their school at the Stratford Circus theatre.

Who judges the auditions?
Our senior creative team at Make Believe.

Where are the auditions taking place?
The auditions will take place at:

Chobham Academy (also known as Chobham Harris Academy)
40 Cheering Lane
East Village
London
E20 1BD
(Temple Mill Lane Entrance)

How many acts get through at the auditions?
We will be choosing 65 students from across the network, through an audition process, to take part at the Hackney Empire in addition to performing with their school at Stratford Circus. When performing at the Stratford Circus, they will just perform their school numbers.

I have applied to enter the auditions but haven’t heard back?
Please check your junk folder and spam emails before contacting us. If you are still unable to find your confirmation please email support@makebelieveworldwide.com

What happens after the auditions?

If successful at the auditions you will be part of the Destination resident team. You will be required to attend regular rehearsals each week on a Sunday at Chobham Academy.

What happens when I get accepted into the show:

You will be required to pay a £30 (refundable) deposit at the audition should you be accepted. This is refundable on the premise of you meeting all the T&C’s and take part in the show.

How many tickets do I have to purchase?
If you are part of the Resident Team you will have to purchase a minimum of eight tickets.

Will my child have transport to the Theatre?
No. All children are required to make their own way to the venue at their scheduled time.

Will my child be safe backstage?
Health & Safety and the care of our students is our number one priority. In all of our shows we have DBS checked staff and licensed chaperones working backstage with the entire cast.

What is the address of the Stratford Circus Theatre?
Stratford Circus Arts Theatre, Theatre Square, Stratford, London E15 1BX

What is the address of the Hackney Empire?
The Hackney Empire, 21 Mare Street, London, E8 1EJ

Is there parking at the theatre?
There are a number of paid parking facilities at the venue. However, we strongly recommend that you utilise the excellent underground, overground and bus services that arrive at station, just across the road to the venue.

By completing Resident Team registration, you have agreed to the terms and conditions present on the www.makebelievegroup.co.uk website.

If your question is not answered above, please feel free to email support@makebelieveworldwide.com

 

Health & Safety At Make Believe

Make Believe takes seriously their responsibility to ensure the safety of their students.

  1. All parents must complete a Registration Form when joining the school with clear information regarding emergency contacts and any relevant medical history.
  2. A copy of primary and emergency contact numbers will be kept on class registers.
  3. It is the parent’s responsibility to notify the Principal of any changes to their emergency contact details
  4. In case of a fire emergency the Principal and all teachers have a clear understanding of procedures to follow.
  5. Make Believe will undertake regular assessment of risks regarding our premises and any concerns will be raised with the owners.
  6. It is the Principals responsibility to keep a fully equipped First Aid Box within the building. In case of an incident an Accident report must be completed, and a copy given to parent/guardian on collection.
  7. The Principal is required to have up to date First Aid training and certificate can be provided on request.
  8. If required the Principal will contact the emergency services first, then the parent / guardian of the student(s) involved by the telephone number on the class registers.
  9. Parents understand that Performing Arts are an active sport and injuries can happen. Make Believe accepts no responsibility for injuries sustained via any means.
  10. Students will be supervised during class time only and parents / carers must ensure the safety of their children in the car park, waiting, changing and external areas.
  11. We hold no responsibility for children and young adults using the grounds around the building.
  12. Students/parents or guardians should inform the Principal of any special health considerations or existing injuries before participating in class
  13. Parents must be responsible for ensuring their child’s punctuality.
  14. Dress code must be observed at all times, especially footwear for safe dance practice.
  15. Appropriate footwear should be worn inside the studio to protect the floor and for health and safety reasons. For further guidance, we ask that parents speak with their Principal
  16. Shoes must be worn when using the toilet facilities.
  17. Students should not wear any jewellery.
  18. No food (or chewing gum) is allowed in any of the classrooms. Water is permitted in cap bottles.
  19. No child will be allowed to leave the premises with anyone other than a parent unless confirmed with the Principal prior to class either verbally, via email or they have disclosed it on the registration form.

We are committed to reviewing our policies and procedures annually.

 

One Dream Terms & Conditions

How do I sign up to audition?

To enter the One Dream auditions you have to fill out a simple online application form available on our website www.makebelievegroup.co.uk

What is the cost of entering the competition?

There is no cost. The One Dream ethos is to give emerging talent the opportunity to have a platform to showcase their ability and compete on a level playing field.

How long should I allow for the auditions?

We advise you give yourself plenty of time to arrive. You should ideally aim to register with the One Dream team 30 minutes before your allocated time. We aim to give the results within half an hour of the end of the audition. But please be patient – the process could take longer. Should you get through to the second round on the day, you may be asked to come back for a second audition.

Who can enter?

Anyone who is a UK resident aged between six and 18 years.

What are the age categories?

6 to 11 years and 12+ years.

What kind of song can I sing?

We are open to all types of music.

Can I sing a cover?

Certainly, and we also love to hear original songs. If you are singing a cover please stamp your personality on it.

Is there a deadline for entries for the auditions?

Auditions are for one day on 18-6-22 or 25-04-22 (at selected venues) so we strongly advise that you enter as soon as possible to avoid disappointment.

What is the audition format?

After you complete your registration form online, you will be sent an email confirming your audition details, so please ensure you are aware of the date and time. For the first audition you will be singing acapella and your performance will be judged by a panel of music industry ex­perts. If you are successful on the day of your audition you will perform in the live show where you will sing to a backing track. In the first audition, all acts are expected to perform acapella and will be required (if successful) to provide a backing track for the live finals. Songs should be no longer than two minutes long for the final and on the first audition contestants may be asked to sing the entire version of their song.

When is the final?

The final will take place in October and November 2022

Do we have any expectations of you?

We want to hear your singing ability but we would like you to generate interest from friends and family to create a buzz. Importantly, please take on board the feedback from the judges. We are not looking for people who just want to turn up and see how it goes. If you are serious, we would love to meet and hear you!

How long should my audition piece be?

Prepare a song or performance of your choice up to two minutes in length and no longer. First impressions count in singing competitions so don’t be alarmed if you are stopped early. It does not mean the judg­es do not like your performance.

What do I need to bring to the audition?

Your acapella piece. That’s it! If successful at the audition, you will have longer than two minutes to perform in the live shows.

Who judges the auditions?

Industry professionals including singers, DJs, voice coaches and teachers.

How many acts get through at the auditions?

If you are good enough, you will get through. We do not have a number in mind.

I have applied to enter the auditions but haven’t heard back?

Please check your junk folder and spam emails before contacting us. If you are still unable to find your confirmation please email support@makebelieveworldwide.com

What happens after the auditions?

If successful at the auditions you will be asked to pay a refundable £30 deposit (not a fee). This will ensure your place in the Final.

Why is there a deposit?

One Dream wants to ensure that the acts who take part in the competi­tion are as dedicated to their talent as we are. The £30 deposit ensures that acts turn up to perform for their live show and try their best. Ex­perience has shown that if we do not take a deposit some singers will drop out on the day of their showcase, leaving us with an empty slot and an opportunity which could have been given to another act.

Will I get my deposit back?

The deposit will be returned at the end of the live show on the day that you leave the competition subject to punctual attendance at the live show and four tickets being purchased. If acts do not collect their de­posits at the end of the day of the live show there is a claims procedure which is administered by emailing support@makebelieveworldwide.com

Do I have to sell tickets?

All acts that make it successfully past audition will be given tickets to sell for Final Showcase. One Dream has been designed to help acts progress and provide a platform to gain as much exposure as possible. This means that you are expected to demonstrate a fan base. Acts are asked to sell at least four tickets to family, friends and fans.

How much are tickets to the live shows?

All tickets are booked through our online ticketing system (This will be provided nearer the time) Tickets to the Finals are £25. The showcase will last approximately 90 minutes and will also include a special guest performance, along with the final singers (Booking fees may apply).

How many tickets do I have to sell?

We ask that all acts sell four tickets each.

Is there an age restriction on fans coming to watch my show?

There are no audience age restrictions. Under 18s may need to be accompanied by an adult.

How does the voting system work?

In order to progress in a live show, you must be in the top judges’ scores. The highest scorers will be invited to perform live in the grand final.

What prizes are in store?

One Dream will be giving a cash prize to each category winner along with PR exposure to help promote their career.

By completing the One Dream registration form you are agreeing to the terms and conditions present on the www.makebelievegroup.co.uk website. Make Believe reserve the right to use any photography and/or video footage of all participants taken for all marketing and distribution purposes.

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